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Quality Assurance Assistant

Ogdensburg, NY
Employment type: 
Full time
Required degree level: 
Bachelor's degree

United Helpers, founded in 1898, is seeking a Quality Assurance Assistant with the skills, compassion, and commitment to deliver high-quality services to people in northern New York.

The successful candidate will assist in assessing quality services across the Mosaic Agency by conducting audits and performing follow up visits. He or she will work with other team members to improve services, act as a primary investigator for the agency with regard to incidents, conduct interviews with witnesses and targets, and complete investigative reports.

Our ideal candidate will be a team player with effective written, verbal and non-verbal communication skills. Previous experience working in developmental disabilities or mental health fields is preferred, but not required.
A Bachelor’s degree in Human Services or a related field and valid NYS driver’s license are required.

Join our organization of more than 1000 dedicated professionals providing care and support in facilities and community-based programs across St. Lawrence and Jefferson counties. We want to talk to you if you enjoy working in teams, provide high-quality services, mentor and support team members, and strive for excellence.

United Helpers offers a continuum of healthcare services including care management, homes and day habilitation services for people with developmental disabilities and/or traumatic brain injury.

United Helpers is headquartered in Canton and Ogdensburg, NY, a short drive to the Adirondacks (1.5 hours), Ottawa, Ontario, the capital city of Canada (1.5 hours), Montreal, Quebec (2 hours), and Syracuse, NY (2 hours). Whether your passion is skiing Whiteface Mountain, fishing the St. Lawrence River or shopping in Montreal, Syracuse or Ottawa, northern New York offers plenty of outdoor and indoor recreational opportunities.

If you enjoy working in teams, providing high-quality services, are interested in learning and mentoring others, and making a positive difference in the lives of others every day, we encourage you to apply.