Updates, How We Are Protecting Your UH Family, and How You Can Help 

Here are a few of our Frequently Asked Questions and Answers

*Responses are based on information provided by the Centers for Disease Control (CDC), NYS Department of Health, NYD Department of Health (DOH), NYS Office for People With Developmental Disabilities (OPWDD), St. Lawrence County Public Health, and other governing bodies. 

What should I do to prevent the spread of COVID-19 to my family?

During a COVID-19 pandemic, patients should be careful to practice good hygiene:

  • Minimize contact with those who are sick
  • Avoid touching your eyes, nose and mouth
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • If you suspect you may have COVID-19, call ahead before visiting your doctor
  • When you come home remove shoes and clothing. Wash them immediately 

What if I have other illnesses that have the same symptoms of COVID-19?

  • There may be other illnesses that cause symptoms similar to COVID-19
  • Talk to your doctor or healthcare provider about your usual symptoms and what precautions you can take to treat them


Who is at Risk for Becoming Infected with COVID-19?

  • Everyone is at risk for becoming infected with COVID-19
  • The virus is more severe in the elderly, adults with underlying healthcare conditions and those that are immunocompromised
  • It is known that 80% of those infected will recover and most of the symptoms are mild


When Should I Seek Medical Attention? 

  • If you are sick, stay home and call your doctor
  • If you develop symptoms of chest tightening, severe shortness of breath, bluish discoloration of the lips, or are unable to eat/drink due to weakness you may need to call 911 or go to the ER. Please notify ER of your symptoms prior to going