Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing/Assisted Living, Canton, update for the week of May 22nd:


There are currently no cases of COVID-19 (residents or staff) at United Helpers Rehabilitation and Senior Care in Canton.  Our most recent positive case was our medical director, Dr. Healey, who has recovered and is returning to work.


Mandated twice-weekly staff testing was initiated this week. United Helpers has secured testing supplies for the first two weeks with assistance from St. Lawrence County Public Health and New York State Department of Health. Any positive tests will be communicated to all residents, family members, and representatives within 24 hours or by 5:00 pm the following day.


New York State Department of Health conducted an on-site infection control survey at the skilled nursing facility on 5/14/20.  They utilized observation, record review, interviews, and family phone calls during the survey.  The facility was found to be in compliance with no issues noted.  


We continue with many other preventative measures, which include restricted visitation, staff screening for fever and respiratory symptoms, mask use by staff and residents, daily resident monitoring for symptoms, restricted group, and dining activities, and social distancing when possible. We have not received any news regarding opening up the building for visitors. Please reach out to our Activities department if you are interested in alternative means of connecting with loved ones. We have been coordinating phone calls, video chats, emails, and window visits to maintain family and friend connections. We understand how difficult these restrictions can be and want to accommodate to the best of our abilities. Thank you all for your patience and stay safe.