Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Update, Ogdensburg, for the week of June 19th:


There is currently one positive case of COVID-19 (staff member) at United Helpers Rehabilitation and Senior Care in Ogdensburg. The staff member was tested on June 8th and has been asymptomatic. The employee was retested on June 10th and received a negative result. The employee will remain out of work for 14 days per Public Health guidelines. The employee only worked on the Milligan neighborhood so the Department of Health has directed that the whole unit be isolated and all residents were placed on droplet and contact precautions for 14 days, which means that staff must wear gloves, gowns, eye protection, and masks when working there. No residents or other staff are symptomatic. The precautions are expected to be lifted on June 22nd unless symptoms develop or more positive tests are received.


To date, there have been no confirmed positive cases of COVID-19 with residents of the facility, and a total of two staff members that have tested positive. One of those staff members has recovered and returned to work.


The facility is testing all staff weekly as mandated by New York State. We will continue to communicate any positive tests to all residents and family members and representatives within 24 hours or by 5:00 pm the following day. All other preventative measures remain in place: restricted visitation, staff screening for fever and respiratory symptoms, mask use of staff and residents, daily resident monitoring for symptoms, restricted group and dining activities, frequent hand hygiene, and social distancing when possible.


We have received many questions regarding when nursing homes will reopen, especially with the news this week that Governor Cuomo has allowed visitation to occur in hospitals and group home settings for the developmentally disabled. Unfortunately, none of the reopening plans thus far apply to nursing homes. There have been no updates as to when that will occur. We understand how difficult these restrictions can be and want to accommodate safe and alternative means of visitation to the best of our abilities. Please reach out to our Activities department if you are interested in alternative means of connecting with loved ones. Thank you all for your patience and stay safe.