Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Canton/Assisted Living update for the week of August 7, 2020:


All residents in both the Assisted Living Program and the skilled nursing facility were tested four times over a two week period in July. We have had no new residents or staff test positive since July 28, 2020. All residents are out of isolation at this time.


Staff testing continues once per week per the governor’s guidance. We will continue to communicate any positive tests to all residents and family members and/or representatives within 24 hours or by 5:00 pm the following day.


All other preventative measures, which include restricted visitation, staff screening for fever and respiratory symptoms, mask use by staff and residents, daily resident monitoring for symptoms, restricted group, and dining activities, and social distancing, remain in place.


Paperwork has been resubmitted to re-open limited visitation on the Canton campus. At this point, we are ineligible until 28 days after the last positive Covid-19 reporting. NYS DOH will advise when we are again eligible. It is anticipated to be after August 21, 2020. Residents and families will be notified as soon as a date is set. The same process will be utilized to schedule appointments, and reminders of this process will be provided.


We continue to assist with alternative visits such as window visits, video chats, phone calls, email, etc. You can arrange these visits through the Activities Department. As a reminder regarding window visits, please refrain from open window interactions. Unfortunately, window visits are required to occur with closed windows but conversations can be accomplished with a phone.


We are exploring some options to have residents’ hair done by staff who have previous experience with hairdressing. This will be at the resident’s or family member’s request, and there will be a nominal fee. More information will be forthcoming.

Thank you all for your patience. We will keep you updated with any further changes. Stay safe and cool.