Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Canton/Assisted Living update for the week of August 14, 2020:


We have had no new residents or staff test positive for Covid-19 since July 28, 2020.  


Staff testing continues once per week per the governor’s guidance and has been extended into September.  We will continue to communicate any positive tests to all residents and family members and/or representatives within 24 hours or by 5:00 pm the following day.


All other preventative measures, which include restricted visitation, staff screening for fever and respiratory symptoms, mask use by staff and residents, daily resident monitoring for symptoms, restricted group, and dining activities, and social distancing, remain in place. 


We continue to assist with alternative visits such as window visits, video chats, phone calls, email, etc.  You can arrange these visits through the Activities Department.  As a reminder regarding window visits, please refrain from open window interactions.  Unfortunately, window visits are required to occur with closed windows but conversations can be accomplished with a phone.


We will start doing resident haircuts/hairstyling next week by two staff members who have previous experience with hairdressing.  This is an additional service and may be scheduled by calling Rhi, at the Canton facility, at (315) 386-4541, extension 3267.  Appointments will be available Tuesdays and Thursdays from 9 AM -noon, and Wednesdays from 9-3 PM.  The cost of hair appointments remains the same. 


We also want to ensure you and your loved ones know that the Ombudsman, Amanda Kio, is still available to provide support and address needs or concerns you may have.  We have remained in contact with her, providing updates and status reports throughout the Covid-19 pandemic.  Her contact information is: 


315-785-8703 ext. 275 (office)
315-713-8115 (fax)


 Thank you all for your patience and support.  We will keep you updated with any further changes.  Enjoy the rest of your summer.