Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Update, Ogdensburg, for the week of September 4th


United Helpers Rehabilitation and Senior Care in Ogdensburg has not received any additional positive test results following last week’s positive test result of a staff member. Earlier this week, the Milligan neighborhood was placed under quarantine and all residents were tested due to a small number of residents displaying respiratory symptoms or fevers. The test results of the symptomatic residents have returned and are negative but precautionary measures are still in place until fully resolved. The remaining residents of the unit are no longer quarantined as of the afternoon of September 4.


Per New York State requirements, all outdoor visitation must be suspended for at least 28 days. We will continue to assist with alternative visits such as window visits, video chats, phone calls, email, etc. As a reminder regarding window visits, please refrain from open window interactions. Unfortunately, window visits are required to occur with closed windows but conversations can be accomplished with a phone.


To date, there have been no confirmed positive cases of COVID-19 with residents of the facility, and a total of three staff members have tested positive. Two of the staff members have recovered and returned to work.


The facility continues to test all staff weekly as mandated by New York State and will communicate any positive tests to all residents and family members and representatives. All other preventative measures remain in place: restricted visitation, staff screening for fever and respiratory symptoms, mask use of staff and residents, daily resident monitoring for symptoms, restricted group and dining activities, frequent hand hygiene, and social distancing when possible.


Thank you all for your patience and stay safe.