Updates, How We Are Protecting Your UH Family, and How You Can Help 
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Weekly Skilled Nursing Update, Ogdensburg, for the week of September 11th

 

United Helpers Rehabilitation and Senior Care in Ogdensburg did not receive any positive test results from the mandated staff testing or any resident testing completed this past week.

 

To date, there have been no confirmed positive cases of COVID-19 with residents of the facility, and a total of three staff members have tested positive. Two of the staff members have recovered and returned to work and one staff member remains out of work until completion of a mandatory quarantine.

 

Per New York State requirements, all outdoor visitation remains suspended for at least 28 days from the last positive test result in late August. Once eligible and approved, we will resume outside visitation unless new visitation policies are allowed by New York. We will continue to assist with alternative visits such as window visits, video chats, phone calls, email, etc. As a reminder regarding window visits, please refrain from open window interactions. Unfortunately, window visits are required to occur with closed windows but conversations can be accomplished with a phone.

 

The facility continues to test all staff weekly as mandated by New York State and will communicate any positive tests to all residents and family members and representatives. All other preventative measures remain in place: restricted visitation, staff screening for fever and respiratory symptoms, mask use of staff and residents, daily resident monitoring for symptoms, restricted group and dining activities, frequent hand hygiene, and social distancing when possible.

 

Thank you all for your patience and stay safe.