Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Canton/Assisted Living update for the week of September 25, 2020


Our last notification of a positive Covid-19 staff member was on 9/13/2020, in the United Helpers Rehabilitation & Senior Care, Canton, skilled nursing facility (SNF). All tests of both staff and residents following the positives in September came back negative.


ALP visitation reopened this week and went well.  The SNF will be eligible to open on Monday, 9/28/2020.  They are currently still being held outdoors, but a plan is being completed to facilitate indoor visits beginning Wednesday, 9/30/2020.  Please follow the previously developed process for scheduling a visit. All of the specifics can be found on the United Helpers webpage under Limited Visitation Update 9/17/2020, or by calling Ashley Flanagan, Medical Records, at (315) 386-4541, ext. 3276.


Just a reminder that DOH requires ALL VISITORS, at the time of the visit, must present a negative Covid-19 test result from the previous seven days. There is also local resource information on where you can be tested in last week’s update.  You may also reach out to your primary care provider for information on getting tested.


Staff testing continues once per week per the governor’s guidance and has been extended thru October 4, 2020.  We will communicate any positive tests to all residents and family members and/or representatives within 24 hours or by 5:00 pm the following day. All other preventative measures, which include restricted visitation, staff screening for fever and respiratory symptoms, mask use by staff and residents, daily resident monitoring for symptoms, restricted group, and dining activities, and social distancing, remain in place.


Alternative visits, such as window visits, video chats, phone calls, email, etc., continue to be offered and encouraged.  You can arrange these visits through the Activities Department.  Window visits must occur with closed windows, but conversations can be accomplished with a phone.


The landscaping project around the building is almost complete. They began hydroseeding on Monday, 9/21/2020.  Please avoid any areas that are covered with the light green seed/fertilizer combination. Basta’s has informed us that it will take approximately two weeks to take hold, so please do not walk or place chairs on those areas.  If you need to move a window visit to another location, please reach out to us to assist with finding an alternate location if necessary.


Thank you to the families who have removed bird feeders or ornaments from outside of windows. Any that we relocated will be replaced after the project is complete.  Please place any bird feeders at least six feet from the building to avoid pests in the building.


Thank you for your patience and support. We will keep you updated with any further changes.