Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Update, Ogdensburg, for the week of October 2


United Helpers Rehabilitation and Senior Care in Ogdensburg did not receive any positive test results from the mandated staff testing or any resident testing completed this past week.


To date, there have been no confirmed positive cases of COVID-19 with residents of the facility, and a total of three staff members have tested positive. All three staff members have recovered and returned to work.


Limited visitation resumed on Wednesday, September 23. As a reminder, the revised New York State visitation restriction now requires that all visitors must present a verified negative test result within 7 days of visiting. St. Lawrence County Public Health provided contact information to local testing sites in the area:


St. Lawrence Health System: 315-261-6240

Claxton Hepburn Medical Center:  315-713-6655

Clifton-Fine Hospital: 315-848-8049


Since the weather has been rainy and cold this week, we began indoor visits in a large room at the end of the administrative hallway. It is a similar set-up to the outdoor visits with mask use and social distancing. If some warm weather returns, the visits will be held outside on the front patio but if it stays cold, then we will continue inside. New York State continues to strictly prohibit any visits to resident rooms or areas.


We also continue to assist with alternative visits such as window visits, video chats, phone calls, email, etc. As a reminder regarding window visits, please refrain from open window interactions. Unfortunately, window visits are required to occur with closed windows but conversations can be accomplished with a phone.


The facility continues to test all staff weekly as mandated by New York State and will communicate any positive tests to all residents and family members and representatives. All other preventative measures remain in place: restricted visitation, staff screening for fever and respiratory symptoms, mask use of staff and residents, daily resident monitoring for symptoms, restricted group and dining activities, frequent hand hygiene, and social distancing when possible.


Thank you all for your patience and stay safe.