Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Canton/Assisted Living update for the week of October 2, 2020


We continue to have no new positive Covid-19 staff or residents since 9/13/2020, in the United Helpers Rehabilitation & Senior Care, Canton, skilled nursing facility (SNF) or Assisted Living Program (ALP).  Visitation re-opened this week and is now being conducted in the Administration Building Meditation Room.  A sign will be posted in the parking lot directing you to the right of the main entrance to enter for visitation screening.  Per the Governor’s guidance, all visitors must show a negative Covid-19 test result within the past seven days of their visit. 


All of the specifics of visitation can be found on the United Helpers webpage under Limited Visitation Update 9/17/2020, or by calling Ashley Flanagan, Medical Records, at (315) 386-4541, ext. 3276.  The webpage also includes information on resources to set up a Covid-19 test.  You may also reach out to your primary care provider for information on getting tested.             


Staff testing continues once per week per the governor’s guidance.  We will communicate any positive tests to all residents and family members and/or representatives within 24 hours or by 5:00pm the following day.


All other preventative measures, which include limited visitation, staff screening for fever and respiratory symptoms, mask use by staff and residents, daily resident monitoring for symptoms, restricted group and dining activities, and social distancing, remain in place. 


Alternative visits, such as window visits, video chats, phone calls, email, etc., continue to be offered and encouraged.  You can arrange these visits through the Activities Department.  As a reminder regarding window visits, they must occur with closed windows but conversations can be accomplished with a phone.


The landscaping project around the building is complete.  Please continue to avoid any areas that have the light green seed/fertilizer combination.  Basta’s has informed us that it will take approximately two weeks to take hold, so please do not walk or place chairs on those areas.  If you need to move a window visit to another location, please reach out to us to assist with finding an alternate location if necessary.  Thank you to the families who have removed bird feeders or ornaments from outside of windows.  We will be returning them to your loved one’s window area soon.  We ask that nothing be placed closer than six feet to the building to deter rodents from trying to get into the building.    


Thank you for your continued patience and support.  We will keep you updated with any further changes.