Updates, How We Are Protecting Your UH Family, and How You Can Help 

Weekly Skilled Nursing Canton/Assisted Living update for the week of November 13, 2020


We have had no changes in status since our two employees in the skilled nursing facility tested positive on 10/29/2020.  Since that time, both employees have recovered and tested negative on subsequent tests.  They are both returned/returning to work at this time.  All residents in the skilled nursing facility were tested on 10/29/2020 and again last week with all tests returning negative.  Staff testing continues once per week per the governor’s guidance.  We will communicate any positive tests to all residents and family members and/or representatives within 24 hours or by 5:00 pm the following day.


Visitation will resume inside the Meditation Room on Monday, November 16, 2020.  During visitation hours, a sign is posted in the parking lot directing you to the right of the main entrance to enter directly into the Meditation Room for visitation screening and your visit.  Per the Governor’s guidance, all visitors must show a negative Covid-19 test result within the past seven days of their visit, and social distancing must be maintained during all visits. 


To schedule an appointment for visitation, please call Ashley Flanagan, Medical Records, at (315) 386-4541, ext. 3276.  The United Helpers webpage also includes information on resources to set up a Covid-19 test.  You may also reach out to your primary care provider for information on getting tested.  If you are traveling to New York from another state, please be aware of the requirements for quarantine prior to scheduling a visit.              


All other preventative measures, which include staff screening for fever and respiratory symptoms, mask use by staff and residents, daily resident monitoring for symptoms, restricted group, and dining activities, and social distancing, remain in place. 


Alternative visits, such as window visits, video chats, phone calls, email, etc., continue to be offered and encouraged.  You can arrange these visits through the Activities Department at extension 3273.  As a reminder regarding window visits, they must occur with closed windows but conversations can be accomplished with a phone.  We also ask that you bring a lawn chair/camp chair to sit in as our outdoor furniture is limited.  We have placed small tags inside each window, facing out in the upper right-hand corner, showing the cottage and room number. 


Our beauty shop is also reopening on Monday, 11/16/2020, with some restrictions, including only one resident in the beauty shop at a time, no waiting in the hallway, sanitizing between each resident, screening residents for temperatures/signs or symptoms before their appointment, testing the hairdresser every day services are provided, and the hairdresser wearing mask and shield while providing services.  Micky and Michelle are both agreeable to cooperating with these changes, and we look forward to their return. 


Our county is experiencing more active Covid-19 cases than we have seen since the start of the pandemic.  Please remember that this situation is fluid and our plans can change at any time due to a positive Covid-19 test result.  The governor still requires us to shut down any visitation, including the hairdresser, and students training in our building, if a staff or resident tests positive for Covid-19.  I will keep you posted with any further updates or changes.  As always, thank you for your continued patience and support.