For people of the North Country, United Helpers delivers the specialized medical, physical, and emotional support needed to be connected to life. We've been caring for our neighbors for more than 120 years, and no other provider comes close to the reach of our network, the breadth of our services, or the depth of our commitment. United Helpers is a 501(c)(3) Non-Profit.


[email protected]
732 Ford Street, Ogdensburg, NY 13669

Recent Posts

Monday - Friday 8:00 - 4:30

Saturday and Sunday - Office CLOSED

732 Ford Street

Ogdensburg, NY 13669

Follow Us

Behavioral Health Services – Health Home Care Coordination

A network of support

United Helpers is proud to provide assessments, integrated service plans, and care coordination services. United Helpers works in concert with Central New York Health Home Network (CNYHHN), The North Country Health Home and Adirondack Health Institute (AHI).

Bringing care together

A health home isn’t a place, it’s a service designed to ensure all those involved in an individual’s care are working together and sharing the necessary information in supporting a person’s recovery.

bernie and nancy
day at the river 2

Who is eligible

Eligible participants include high-risk Medicaid members with:

  • a serious persistent mental illness; or
  • two or more other chronic conditions; or

Additionally, any of the following risk factors must be a part of the person’s situation. These reasons include, but are not limited to:

  • Homelessness or risk of homelessness;
  • Lack of social/family supports;
  • Deficits in activities of daily living;
  • Non-adherence to treatments;
  • Learning or cognitive issues.

How we can help

Home Health Care Coordinators help align not just medical, mental health, and substance abuse services, but the social service needs of the individual as well.

Our Care Coordinators are able to:

  • Coordinate  your care through effective communication with other providers
  • Advocate on your behalf so you receive the care you deserve
  • Help you navigate the complex healthcare system
  • Help you link to resources for finding affordable housing, food, clothing, childcare, and transportation
  • Help you learn more about meaningful activities to improve your health and keep you healthy
  • Identify your goals and ensure everyone involved in your care understands your goals and the care plan you created, to best help you reach those goals