Questions?
We have answers! Here are a few answers to some of our most frequently asked questions. If you have questions at any time, please feel free to contact the HR recruitment team!
Contact Information
- Name: HR Recruitment Team
- Phone: (315) 276-6413
Frequently Asked Questions
Q. I’ve completed and submitted my application. What’s next?
A. Our recruitment team receives and reviews dozens of applications daily. This process can take up to 2-3 weeks, depending upon the position.
Q. Should I submit an application for each position that I am interested in or just apply once?
A. Please complete and submit one application only. If you are interested in applying for multiple positions, please indicate the positions you would like to apply for on the application.
Q. How long will my application be on file?
A. Applications remain active for a period of 90 days.
Q. I’ve applied for multiple positions, but I haven’t heard back?
A. We try to do our best to respond to applicants. Due to the volume of applications we receive, we are not always able to respond individually to each applicant. Candidates who appear to be a strong match for a position are contacted via telephone or email.
Q. Should I hand-deliver or mail my application?
A. To provide you with the best possible experience, all applications should be completed via the United Helpers employment portal.
Q. I applied online but did not receive a confirmation message. What do I do?
A. Please contact our HR recruitment team at 315-276-6413 or email [email protected] to confirm receipt of your application.
Q. I think I missed a call from a UH recruiter. What do I do?
A. Sorry we missed you! We will try again. Our recruiters make every effort to reach a well-qualified candidate. If you are a strong match, one of our recruiters will be in touch.